Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Perry, GA
Verified Purchase:Yes
The best tax preparation software I have ever used, which is why I keep coming back every year. My return was processed and funds sent to the IRS within about eight days of filing. When I was employed and paying taxes on wages, my refund was usually in the bank within a week to ten days, year after year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5
Block's software makes taxes easier & palatable.
on April 16, 2025
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
I've been using H&R Block tax software since Block released it, and prior to that for a long time as "Tax Cut." The software has always been very helpful and made a stressful and sometimes arcane task much easier to deal with. That hasn't changed, but even so Block has continued to improve it by always providing the latest updates each year and through the current tax-preparation season. It's very easy to use, yet if you do have a more complicated tax situation it will most likely offer what is needed for you. I would hazard a guess that the other tax prep offerings are very good as well, as they've been available for a long time and if they weren't serviceable I would think they would have disappeared off the market. But I really like Block's approach of starting off each year with importing the needed information from last year's returns and doing so every time without errors or need to correct anything. That also applies to how the software handles each tax season: No errors, mistakes or need for corrections. I appreciate what Block has achieved and plan to stay with Block for each new tax year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: JD113
from Vernon, CT
Verified Purchase:Yes
I buy this software every year. It's great! Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gkup
from York PA
Verified Purchase:Yes
Like the title says, I have been using the software for many years... probably 15 years or more. The interface, well, its been the same too. You can either see that a a negative that there is little innovation, or a positive that you know what to expect and know where to search for things.
Ultimately the reason for the 3 stars rather than 4.... It did not pull in my Webull trades electronically this year. I had to spend over 3 hours to enter them all manually. Went back to using Robinhood.
Also, the price increase for this year is a zonk.
Ultimately the reason for the 3 stars rather than 4.... It did not pull in my Webull trades electronically this year. I had to spend over 3 hours to enter them all manually. Went back to using Robinhood.
Also, the price increase for this year is a zonk.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Coppell, Tx
Verified Purchase:Yes
I've used it to do my taxes for several years. It's simple to use easy to file and I love it!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TooMuchSas
Verified Purchase:Yes
I have used the H&R Block Deluxe Software for years and I am always pleased. I find it easy to use and efficient. I will purchase again next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: tomtempe
from Tempe, AZ
Verified Purchase:Yes
I only have 2 issues with my taxes on HRB this year.
I did my son's tax, and he had 2 rollover accounts last year.
HRB told me we could only do one in a calendar year. The policy started on 01/01/2025 and didn't apply yet.
I did my son's tax, and he had 2 rollover accounts last year.
HRB told me we could only do one in a calendar year. The policy started on 01/01/2025 and didn't apply yet.
When I did my tax and tried to E-file it, it was rejected due to not having the IP PIN, 6 digit number on it. I guess HRB didn't see the rejection, but if they did, they did nothing to help me. I finally figure out that I had to access my IRS account to find this number.
I'm still happy to use HRB though.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sequim, WA
Verified Purchase:Yes
I've used H&R Block software for years. I see no reason to stop.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock