Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Wizengy
from Hawaii, 96746
Verified Purchase:Yes
The feature that I would like to have is that when I am viewing a form, I would like to click on a cell value and be taken to the interview that caused that cell's value. Right now the software has a 'related to' option that never seems to go anywhere. It took me a while to track down a cell that got incorrectly populated and this happened many times.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
3
Instructions Lacking
on April 15, 2025
Posted by: Dad123
from Syracuse, NY
Continued to get a rejection saying previous year AGI was not correct. I got a id.pin, a transcript for previous year. Nothing entered made a difference. Finally called and was told to put zero in previous year AGI. That worked. Instructions mentioned nothing about this
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Internal Revenue
from Charlotte, North Carolina
Verified Purchase:Yes
Been using this program for years now. Simple and accurate.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Debidearest
from Cincinnati OH
Verified Purchase:Yes
I couldn’t have done my taxes without using the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ZYXW2025
Verified Purchase:Yes
The program is easy to understand and use, and most of the obscure terms are defined. Information from the federal return is shared with the state return saving time and effort. Once the returns are complete, it is easy to either print and mail or email the returns to the federal and state tax departments. My grand daughter filled out her first return this year, and, with one or two exceptions, was able to answer all the interview questions on her own.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tarrytown, NY
Verified Purchase:Yes
I have used the program for several years but have ALWAYS HAD A PROBLEM GETTING HELP!!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bumbed
from Lewisberry PA
Verified Purchase:Yes
I purchased 2 copies to help with filing 2024 taxes for myself and family members. It was to include 5 free filings. There must have been an issue with the activation code. One only allowed for 3 filings and the other only 2 (one had to be refiled because it wasn't accepted because missing a pin). Also, the cost to file a 6th return is as much as buying the software. I needed to buy an extra software to manage the 5 that I couldn't file with the 2 I purchased.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: State Reject
from Omaha NE
Verified Purchase:Yes
For some odd reason your software caused my state return to be rejected. And I KNOW it was done correctly. Federal was accepted. So I paper mailed them.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Abbie- Social Media, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock