Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,947 Reviews)
Rating breakdown 126,947 reviews
5 Stars
85,073
4 Stars
23,179
3 Stars
8,015
2 Stars
4,270
1 Star
6,410
85%of customers recommend this product.
(
39,653 out of
46,552)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: csteury
Verified Purchase:Yes
Worked as expected, no big surprises - which is good!
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CSSH
from Orange County, CA
Verified Purchase:Yes
I am satisfied with the Tax Cut software in terms of it tax filing
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bellevue, WA
Verified Purchase:Yes
Solid, dependable, accurate - everything you want to successfully navigate the complex world of the income tax return and keep track of key numbers from year to year.
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Provide on the fly pop up previous year data!!!
on April 15, 2025
Posted by: Tied from typing
from Boston, MA
Verified Purchase:Yes
If the last year tax report (in the TaxCut or TurboTax format) was imported, then while entering the current requested data, the application should always provide pop-up reference to the analogous previous year data!!!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tax filer2
Verified Purchase:Yes
I keep using the software because I have for years. Last year there was the crash right at filing time. This year I could not submit an amended return fir my son because the filing status was inaccurate (showing “not filed” when in fact he had already received his refund). Getting tired of the issues.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
It's a great program that I've used foe years. Extremely user friendly, helpful for tips, is accurate and reliable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Allen2025
from Tucson, AZ
Verified Purchase:Yes
I bought this product with the anticipation that it was complete. In the state module, one of the forms was missing so I had to go research, download and fill it out which forces a paper submission. Everything else was there so that was good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy navigation with very comprehensive step by step questionnaire for each topic, and allows one to navigate to any particular topic at any time. I bought it early to get a head start on taxes, to estimate how much to pay in quarterly taxes for the 4th quarter of 2024 in order to avoid any penalties, and to input my data as I received it from various financial institutions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,283) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
8,713 out of
9,441)
Value
4.5