Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
2
Not Quite User Friendly
on April 15, 2025
Posted by: MEH4152025
from North Charleston, SC
I processed my taxes on my laptop, which has an 18-inch screen. I was very disappointed by all the white space around the screen and the lack of font size adjustment. On some screens, I was able to use my scroll wheel with the CTRL button to increase the font size, but when doing so on the main working screen, the font would not wrap around to allow me to read all of the text. Some of the windows, especially those that contain worksheets, did not allow for font sizing. I strained my eyes trying to work on my taxes. I was very unhappy this year with the software. I have been using the Tax Cut/H&R Block software for more than 20 years.
I would like to see next year's edition have the ability to adjust the font size so that we may be able to see the information larger and more clearly.
I would like to see next year's edition have the ability to adjust the font size so that we may be able to see the information larger and more clearly.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dan 69
from NY
Verified Purchase:Yes
Was able to complete my tax return in a timely manner this year.
Cons: Time consuming
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rohry
from Arizona
Verified Purchase:Yes
I've been using this product for more than 20 years and have been quite pleased with the results. No need to change!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
Worked well. Wish it had access to state forms I’ve needed to add.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good for tax preparation, not for paying taxes.
on April 15, 2025
Posted by: jlt1957_v1
Verified Purchase:Yes
It worked well for doing my tax form, but trying to pay my taxes with it created major problems.
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: namm
Verified Purchase:Yes
I have been using this product for over 10 years, and I have always been satisfied with it. I have never been questioned by the IRS when I have gone completely through the program, and response is timely.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jm2225
from Nebraska
Verified Purchase:Yes
I've been using your software to prepare my taxes for years. Every single year, the government decides I still owe more. How is that possible?
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from wisconsin
Verified Purchase:Yes
Seemed to be more dificult to navigate and use than in previous versions. Also font size and colors make it difficult to see.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock