I'm one of the old-timers. I've used this software for about as long as there has been the option to transmit returns / file on-line. If you have any life changes or finances that are more than can be covered by a free solution (think 1040EZ) then this is the best bet for the price and coverage. The whole package as it were. They have never let me down.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
It works, but there are many errors. I suggested many changes and ever be corrected
Value
5
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to download and use, convenient tools in the application and I do feel that I get better results with H&R block than I do with the competition.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Crashes, issues importing 1099, issues w/ 1116 :(
on April 15, 2025
Posted by: Sebastien B
from Dencer, CO
Absolute garbage on macOS, god forbid you would want to save your return, quit, and try to re-open it -- "Open Saved Return..." will crash the app. Also had issues understanding my 1099 consolidated from Vanguard, and still can't figure out how to adjust Foreign Tax Credits (like Turbo Tax would). Even this darn review can't be submitted without disabling ad-blockers, WHY?
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Difficult to understand how to find something or review.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used H&R block for years. Easy to upload previous years info and it walks through all items .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!