Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,947 Reviews)
Rating breakdown 126,947 reviews
5 Stars
85,073
4 Stars
23,179
3 Stars
8,015
2 Stars
4,270
1 Star
6,410
85%of customers recommend this product.
(
39,653 out of
46,552)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from USA
Verified Purchase:Yes
I tried to call the help desk - got someone who could not understand me - kept tell me to downgrade - i was asking about download -
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kevin54k
from Augusta, GA
Verified Purchase:Yes
I've used the software for several years and that is one of its biggest advantages making it easy from year to years since it imports from your previous year's file. I don't like that it asks all the itemized questions even if you know you will take the standard deduction; I wish it would ask if you want to itemize or not or "don't know" if it is close for a person.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: latchgolf
from Minnesota
Verified Purchase:Yes
Did not interface with ADP - one of the largest payroll processes in the business,
Could not generate State voucher,
Several workflow errors resulting in a loop that I could not break out of - was fixed with an update a month later, (just in time to file taxed
Horrible use of screen real estate: Only the middle third of the screen was used. No ability to use standard windows zoom, and font size fixed and way to small. I had to use a magnifying glass to use your software - (Not ADA compliant.)
Could not generate State voucher,
Several workflow errors resulting in a loop that I could not break out of - was fixed with an update a month later, (just in time to file taxed
Horrible use of screen real estate: Only the middle third of the screen was used. No ability to use standard windows zoom, and font size fixed and way to small. I had to use a magnifying glass to use your software - (Not ADA compliant.)
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Have been an H&R Block Tax software user for the past thirty-five years with complete satisfaction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester Hills, MI
Verified Purchase:Yes
I have been using H&RBlock tax software since it was called TaxCut. It has helped me navigate some truly baffling situations in our tax related information. I'm very happy with the results I have gotten.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
An excellent program to use and file with confidence
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Will 1255
Verified Purchase:Yes
One free State filing would have been appreciated.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: T24 file type
from Texas
Verified Purchase:Yes
This is a poor inconvenient product. My taxes were exported from the software which I no longer have access to and can not change the file type to print my taxes and I called support and they can’t help me.
Cons: Time consuming, Hard to import documents
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock