Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,262 Reviews)
Rating breakdown 127,262 reviews
5 Stars
85,251
4 Stars
23,248
3 Stars
8,050
2 Stars
4,287
1 Star
6,426
85%of customers recommend this product.
(
39,833 out of
46,764)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: RogerD44
Verified Purchase:Yes
I been using HRBlock software for over 10 years> I am very satisfied with that's why I keep using i.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Program worked as always! Easy to complete and fi
on April 15, 2025
Posted by: JoseS
Verified Purchase:Yes
Since I normally do not complete my taxes until after the new year, I was shocked to see that your offer to reduce the cost by 50% was temporary and had expired when I went to purchase my software. I called and was told I would be reimbursed 50% because the promo was actually still valid. I have yet to receive any refund.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: jtgtr
Verified Purchase:Yes
Most info inputs easily, some items associated with investment income and IRA's are not explained clearly and are more time consuming to figure out. The worst thing about the software is that when I was e-filing at the very end , it had to do an update first, and the amounts I had entered for the state to refund and keep for next year, which I assumed should not be affected without telling me, were changed, and since I needed to get done with e-filing I did not recheck amounts (lesson learned) and the refund amount changed drastically without my knowledge. This is a serious mistake in my book, so I may use someone else next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
Have used the product for several years. It is so helpful in preparing accurate returns!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: WILLIAMX
Verified Purchase:Yes
I BOUGHT THIS PACKAGE THAT WAS MOSTLY GREAT I WAS A LITTLE DISAPPOINTED IN THE FACT THAT IT SAID 5 FED RETURNE AND ONE STATE FOR FREE. THEN I HAD TO PAY TO FILE THE STATE BY EMAIL. WILL NOT DO THAT AGAIN
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Randyyman
from PA
Verified Purchase:Yes
This is probably the 5th year I used H&R Block for tax purposes. I think each year the program gets more user friendly. Easy to import information. Accurate data.
Data import is in a orderly fashion. Easy to transmit to IRS.
Data import is in a orderly fashion. Easy to transmit to IRS.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BillyJack54
from Illinois
Verified Purchase:Yes
The only problem I had was finding where to input my quarterly State withholding. Would have thought it would have been in the state return and not in the federal return
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Durham, Ct
Verified Purchase:Yes
Have been a long term customer. Very easy to input. Great feature to transfer data from preceding year’s return. Could include a better feature to review in one composite summary all entries.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock