Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,262 Reviews)
Rating breakdown 127,262 reviews
5 Stars
85,251
4 Stars
23,248
3 Stars
8,050
2 Stars
4,287
1 Star
6,426
85%of customers recommend this product.
(
39,833 out of
46,764)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Penepene
from Minnesota
Verified Purchase:Yes
I usually buy this software every year but this year the software was glitchy and even with a phone call I wasn’t able to resolve the problem. It took extra hours to finish my taxes. In the end I was not able to finish my taxes with the software and I had to manually send in my state taxes.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lac du Flambeau, WI
Verified Purchase:Yes
The language and terms used in much of this software is above the common persons knowledge.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: brussell
from Michigan
Verified Purchase:Yes
Made it easy to do my taxes and have confidence that they are correct.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I prefer to do my own taxes with software to help me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Flawed Program with no means of correcting and no.
on April 15, 2025
Posted by: mjc15
from Accord, NY
Verified Purchase:Yes
It kept making mistakes with my RMD of my IRA. After hours trying to figure out what was going on, and why I was being penalized for not taking my RMD during the required time period, which I did, I had to go through the forms and input the information myself. And the. It was impossible to talk to someone to figure out why I was paying. $924 penalty. Been using HR Block for over ten years. Never again. And the Chat Help app is totally useless, besides infuriating. You’ve lost and longtime customer.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GPaul2
from Jax Fl
Verified Purchase:Yes
I have used H&R Block Deluxe Tax Software for three years. It has all the forms necessary to do my taxes and more. It is priced correctly as compared to other tax products.
My only comment for improvement is to darken the PDF print.
My only comment for improvement is to darken the PDF print.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse NY
Verified Purchase:Yes
Best bang for the buck. Complete and comprehensive tax preparation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hama
Verified Purchase:Yes
Not as costly as turbo tax. But turbo tax instructions are superior with respect to investments issues.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock