Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from West Saint Paul, MN
Verified Purchase:Yes
I have been using the H&R Block Deluxe software for a quarter century (and counting). It has always performed very well and done an excellent job preparing my tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: letdownuser
from NE
Verified Purchase:Yes
There were technical questions I couldn't answer because they weren't explained. Instead, your software recommended downloading IRS publications, which only defeated the purpose of using your software. Your internet sales claim, "Import your tax documents seamlessly" was true for some documents but not all; "Get expert guidance on investments...," fell short also. And your chat function couldn't answer a single tax question, nor could it connect me with expert help for which I would have been willing to pay extra. My takeaway -- your performance fell short of your marketing claims.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy, quick and thorough
on April 15, 2025
Posted by: brad588
from Florida
I have used this software for quite a few years and have never had a problem completing my returns and getting the most return. I won't use any other tax software. Value is excellent.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Gvk1
from Brea, CA
Verified Purchase:Yes
Easy to follow input items to ensure an accurate filing
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Overpriced, confusing and frustrating to use, outdated look and feel - you can just tell this company cares a lot about profit and not about the product's quality
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfactorily switched to Block after 20+ years
on April 15, 2025
Posted by: Jayson Beemer
from Indiana
Verified Purchase:Yes
Block product, now used last two years, is similarly easy to use, a fully satisfactory replacement for/after 20 years of my using the "turbo" product. As an ultra-experienced user, on Mac, T-Tax's "solution" to this year's program refusing to open despite me having updated Mac OS Op Systems to meet the continually raised minimum requirements, was to insultingly try to upsell me into the expensive, extra-cost "live help" service which I have absolutely zero need or use for.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RL89
Verified Purchase:Yes
Simplifies taxes by completing forms through a series of questions. The reason I didn't give it 5 stars is a glitch where it can't seem to recognize a 1099-R company retirement earning from a 401K distribution. Overall its very good software at an affordable price.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from In my house
Verified Purchase:Yes
I have used the same software for over 30 years. Works well.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock