Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I bought the product in December. I teach a class on tax software to seniors in my community. H&R Block Deluxe offers a great value for anyone with a moderately complex return. I've been using it for years. The interview is very complete and Deluxe covers almost all forms and schedules.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: zero1
Verified Purchase:Yes
There are some questions that can not be answer by AI
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richland, wa
Verified Purchase:Yes
Easy to use, as usual, but I'm sad it no longer offers a simple way to determine the estimated tax payments for the next tax year (2025).
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
Been buying this software for years and it has always been easy to use and file returns
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Perry, Iowa
Verified Purchase:Yes
The Step by Step makes input of data very clear and forthright.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Easy to use as always and seems thorough and accurate. In past years there have been minor glitches before the final version but this year it was clean all the way through. Thanks.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: AllJack
from Texas
Verified Purchase:Yes
Seventeen years using this software. It was easier this year than ever, it found almost all of our accounts online and was able to import them correctly. The Deluxe Edition did not include enough capability around Roth IRA conversions. So, I had to get a bit of assistance to figure out the details. Along with the fact that my financial advisors forgot to make a withholding tax payment in a timely fashion, the deluxe package at least helped me minimize the penalty.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nope999
from Missouri
Verified Purchase:Yes
Ok, way too expensive. Absurd to charge for state e-files that don’t cost a penny.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock