Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Wtshort10
from Michigan
Verified Purchase:Yes
Have used H&R Block program for many years. I am appreciative of the clear directions and complete updates of federal and state law and forms changes.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Nick R plano
from Plano
Verified Purchase:Yes
Product is easier to use. The questionnaire makes things easy. You're allowed to review the tax forms if you'd like you process your own return. I got my state and federal refund within 10 days using the transmittal provided
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Jeff313
Verified Purchase:Yes
there seem to be a bug in the system. I was stuck with getting out of the system. I had simple taxes and it kept telling me that I needed to take care of an issue when I did not think I needed to. it finally took the issue.
Response from HRBlockBy Eva, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Why was it harder this time?
on April 14, 2025
Posted by: The real Onsted
from Mesa Arizona
We had the same things to report this time as last year. Nothing changed for us. Same job, same house, basically same deductions. But this year there were some errors on the error report and it was difficult to figure out how to fix them.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie- Social Media, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BobP27
from Illinois
Verified Purchase:Yes
I've been using H&R Block tax software to prepare my taxes for several years now. It's always made filing my taxes easier
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Coast
Verified Purchase:Yes
Easy to use and and the electronic filing is fast.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
I had trouble with a K-1 (1041) #14…Letter I. The info was to see beneficiaries instructions. Confusing and frustrating.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Zottie5
from California
Verified Purchase:Yes
Been using it for a long time and always get a refund.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,207) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
8,669 out of
9,390)
Value
4.5