Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Scg_troy
Verified Purchase:Yes
Simple enough to use. As long as they don't do anything stupid about pricing I will continue to use it. I left TurboTax because of their pricing about 5yrs ago
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: edcba
from Florida
Verified Purchase:Yes
Been using H&R Block Tax software for years. Excellent product
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Dave 92211
from Ohio
Verified Purchase:Yes
Works fine for standard traditional simple returns. Need to have provisions to assist with things such as a 1040 Final for a deceased person and a way to submit a 1041 for a simple trust.
Pros: Fast
Cons: Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Easy tax filing particularly when you filled with HRB last year and standard deduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for leaving a review, and for providing positive feedback on our software. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Problem after purchase
on April 14, 2025
Posted by: Unhappy BOB
from Dover, Pa. 17315
I never seen the code to get my free E-File for Federal Return and was unable to get any help from your help me site. As a result I had to pay with a credit card to E-File. My wife purchased date was early this morning 4/14/25
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
I used it last year and it transferred my old data over...hopefully correctly.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yukon Florida
Verified Purchase:Yes
Easy to use. I like to make copies of the submitted tax return, and do 'What If?' - make adjustments to various figures and see how the outcome changes.... One thing I DON'T like is entering account numbers for the Banks/Credit Unions when entering 1099-INT, this information does not show up on the 1040. What gives?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for leaving a review, and for providing positive feedback on our software. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: mar82
Verified Purchase:Yes
It caused my so much pain when the Capital Gain transactions must be verified (edit) one by one. I imported the 1099-B from my brokerage account for my capital gains and the short term gains alone have more than 850 lines to go through and it took me over 14 hours just sitting there clicking through one at a time. This is so stupid. There must be an option for the user to verify ALL lines at once.
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock