Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Afpadc
from Annapolis, MD
Verified Purchase:Yes
I've used Block tax software for years and it always does the job. Not the most elegant program but very workable and accurate.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nmee
Verified Purchase:Yes
I've used H and R block Deluxe for years never had any problems except for last year's debacle on the 15th But this year's program I imported my information And everything was right but then when I tried to file The IRS kept rejecting It For wrong numbers in social security fields into others also added zeros to amounts that I already input Took me 5 tries and corrections to finally get my 1040 accepted Problems with program ?
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ng12
Verified Purchase:Yes
Reliable and easy to fill, just wish that it had more comprehensive information about some of the tax laws, but other than that a must especially if you used H&R Block the prior year.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob 13
from Hudson FL
Verified Purchase:Yes
The software kept zeroing out income tax with held from spouses retirement. It took 4 tries before it accepted the amount with held. Before that, results showed that we owed instead of receiving a credit. (I have to manually confirm (4 times) that software did NOT recognize that the portion of the income was with held).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Hr software
on April 14, 2025
Posted by: Last minutessss
from IL
Would be real happy but I never seem to get the one free State e-file I am always getting charged. I think that is false on the cover.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Not a good program for Seniors
on April 14, 2025
Posted by: Piece of Crap
from Ohio
Ninety percent of this software does not apply to Senior Citizens but you won't do anything to simplify things. I ran into several issues that caused confusion and wasted time. Most of which were poorly described, hard to understand and not applicable.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Butte, Montana
Verified Purchase:Yes
I've used tax program H&R Block for many, many years and it's never let me down. Easy to follow and use. I would never think of taking my information to an accountant since this program is available and such a great do-it-yourself tool.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Not for Mac users
on April 14, 2025
Posted by: unhappytaxpayer101
from Murrieta Ca
State program I bought never downloaded. No support at all. call center just recorded loops that run in circles. Had to pay to have state done by tax preparer.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock