Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: RBK1
from Indio, CA
Verified Purchase:Yes
I have been using this product for many years and I love it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Reasonable pricing,
on April 14, 2025
Posted by: Lilycat
from South St. Paul, MN
I have used this product for several years. It is easy to use and transfers your information from the previous year as needed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from oregon
Verified Purchase:Yes
the program needs reloading when you get to the end and need to file. happens almost every time.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GDW2
from New England
Verified Purchase:Yes
I have been using the H&R Block software for many years now and I am very pleased with it. It is very easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ElaineR
from Washington, IL
Verified Purchase:Yes
I have been using H&R Block tax software for years and have been very satisfied. This year, there is an expiration date on my ability to download the software. What if I need to amend my tax return? I paid for this download key and should be able to use it for the full period that the tax return is open. I will be checking out TurboTax next year to see if they have the same terms.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
State eFile not included
on April 14, 2025
Posted by: Pops54
from PA
This year I bought the Deluxe + State version thinking that it would make things easier. Little did I know that free PA state eFile was not included & an extra charge was required to eFile state return. Had I known that I would have filed on PA tax web site which is free. I ended up filing by paper as I was not going to spend the extra money.Program is good. Just don't spring for the state version as it will cost you to eFile. Going back to just Deluxe next year.
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Very poor lady out
on April 14, 2025
Posted by: Don 04
from ABQ NM
Took too long to get through and had to pay more money.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Software worked well, making tax preparation straightforward.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock