Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Andy33
from Albany, NY
Verified Purchase:Yes
Good product overall with one significant weakness. It lacks a utility to export completed tax return data to Excel. Also lacks the ability to export This Year - Last Year comparisons to Excel.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: bob77142
from Marlton, NJ
Verified Purchase:Yes
Not totally pleased - Software does not include worksheet for 1099-Q.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
H&R B. Deluxe 2024 software: time & money saving
on April 14, 2025
Posted by: QS368
Verified Purchase:Yes
Fair price, good features, easy to follow through, submit got quick response.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on April 14, 2025
Posted by: hapkido
from Palm Coast Fl
worked very well, easy to use and input information, however has problems changing information once it was saved
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ldv997
from Eastern PA
Verified Purchase:Yes
VERY disappointed with how horribly convoluted it is to print out both FED and STATE estimated tax forms. I spent more time on that than all the other time combined.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
L have used this for many years, can say it has improved especially in the multi state filing. Still can’t give it a 5, especially cause it’s not a surprise when I end up having to adjust a state filing.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jo filer
from Utah
Verified Purchase:Yes
Use it every year. It has some issues but I work around them. If you enter IRA contributions and then go back and uncheck them they don’t get removed. You have to specifically blank them out before you uncheck it. Same in other places. Also can’t handle swapping filer positions in a joint return, it gets confused. But in the flip side it found a tax credit that made it all worth buying the software.
Pros: Maximizes refund, Easy to import documents
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Culpeper, virginia
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years and have always been pleased with it. Numbers are not my strong point so I’m happy to leave the figuring out of what I may owe the government to someone with a lot more knowledge of taxes than me!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock