Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Eastern PA
Verified Purchase:Yes
I have used the software download version of the Income Tax program for a number of years and have never encountered any issues.
The software leads you thru the process and in the case where you may or may not be eligible for a deduction or exemption, it fills out the mini worksheet to determine your eligibility. Performing this action manually with paper and pencil, trying to follow the complicated IRS rules, would be hopeless. The software performs the tasks for you.
If you use the software year after year, it imports your data from previous years making the upfront preparation much easier and quicker. Plus the completed returns can be stored for years as required by the IRS.
The only dilemma I have is whether to download the software and store the records on my computer or complete the return online with the data out in the cloud somewhere.
The software leads you thru the process and in the case where you may or may not be eligible for a deduction or exemption, it fills out the mini worksheet to determine your eligibility. Performing this action manually with paper and pencil, trying to follow the complicated IRS rules, would be hopeless. The software performs the tasks for you.
If you use the software year after year, it imports your data from previous years making the upfront preparation much easier and quicker. Plus the completed returns can be stored for years as required by the IRS.
The only dilemma I have is whether to download the software and store the records on my computer or complete the return online with the data out in the cloud somewhere.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Reagan1
Verified Purchase:Yes
I purchased this a month ago, glad I did. works great for me.
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tough day
from Ohio
Verified Purchase:Yes
The program itself is super confusing with the multiple times you have to enter the information and the wording of the questions. It’s not the most user friendly system I’ve used. I don’t want to have to use a CPA yet you have to be one to know where and how to enter the information correctly.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 9564
Verified Purchase:Yes
I use the H&R Block for the last 5 years, easy to put in the W2 forms, and takes you through all the questions.
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia, USA
Verified Purchase:Yes
It is OK for a basic return. I find it very complicated to determine which form to use after selling a rental house.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from mi
Verified Purchase:Yes
product was good.. price increases- not so much...
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore County, MD
Verified Purchase:Yes
Another year's filing and another satisfactory result.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: rmrjr
from Greensboro, NC
Verified Purchase:Yes
I have used this software for years and never had any issues. In fact, there was a time when we had a small business and rental property. I used to do the taxes using the software, but my wife also insisted that I have a CPA review our taxes as well. He never found a problem.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock