Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Number one Sonny
Verified Purchase:Yes
Purchased and finished my taxes the same evening. Very easy to install and the fastest return I ever completed. The program goes step by step quick and easy. My were accidentally immediately by both Fed and state.
Response from HRBlockBy Allison, Social Media Team, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Security risk
from Colorado
Verified Purchase:Yes
I used the pay by credit card feature to pay my taxes and it failed to go through, however my credit card was used fraudulently just a day later. you should have this looked at.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nowayman
from STL
Verified Purchase:Yes
I bought this, and it was so cumbersome and NON-user friendly that I didn't even end up using it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Prior year overpayment not applied to 2024 tax
on April 14, 2025
Posted by: GTravel
from California
All went well until I received an overpayment check fro IRS in the amount that I chose to apply to following year. This amount should have automatically been carried forward with my data by the Block software, used both years.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MoeHoward1
from Missouri
Verified Purchase:Yes
I’ve been using H&R Block for several years and have no complaints
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ken8
Verified Purchase:Yes
My extension was rejected because it said I had already filed an extension on my ssn. I had not, but I then had to file a paper extension. and pay with a check instead of online. I think was was an error in your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AL
Verified Purchase:Yes
It is easy. Just enter your numbers and follow the instructions.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sirch
from 27616
Verified Purchase:Yes
The fact that you don't disclose that there is a 3% surcharge fee for paying your taxes with a credit card until after you can change your mind is very poor service.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock