Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: JimE56
from Coon Rapids, MN
Verified Purchase:Yes
I have used H Snd R Block for years. Easy, reasonable price and imports most everything from past year and w-2's. Very happy.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not user-friendly/more difficult to use every Year
on April 14, 2025
Posted by: MC BS Econ MS Logistics
from Memphis
Verified Purchase:Yes
H&R Block software is getting more complicated and difficult to use and understand every year. I am not an accountant, and I need tax software that is simple and easy to use.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Federal and CT Taxes
from Waterbury, CT
Verified Purchase:Yes
I bought H&R Block Deluxe (Federal & State) Software in CY 2010 when my loving wife, Joanne and I purchased our home. I have relied on it since and never had any issues.
I lost Joanne in June 2024 and this led to complications in filing. I was able to file Federally but was informed that your software could not file for a deceased person in CT. I could file if I could change the answer to a Federal interview question (FIQ) but had already filed Federal and I suppose that was the reason why I could not change the FIQ. Therefore; I would have to file a paper return which I did but was not in favor of doing so due to uncertainties of various schedules and other complexities.
If I have any issues with the State of Connecticut, I will be in touch, but in the fifteen years that I have used your software, that is the only issue that I have noticed.
Best regards,
Glenn
Glenn
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: senior gal7
from Brighton, Michigan
Verified Purchase:Yes
I've used the downloaded software for many years and I am very happy with it. Being able to work on my taxes at my own pace is really helpful for me.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tallahassee, FL
Verified Purchase:Yes
I have used the sofware for over 25 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Char5560
from Anne Arundel County, MD
Verified Purchase:Yes
It has been since the 80s that I took a tax class in college so my skills are rusty. I depend on the software to figure out how to properly enter my info. Some of the questions are beyond my understanding. I replaced my roof in 2024 and trying to understand what I could do was next to impossible. I think I did it correctly but I woukd think finding rhe right thing to do would be clearer.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jimleo
from Brooklyn NY
Verified Purchase:Yes
Federal software is very good and complete. The NY state software has multiple sections where you have to click whole form and manually complete the forms. No links to the NYS instructions.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TNRF
from Minnesota
Verified Purchase:Yes
Multi-decade user of Deluxe and multiple states. I have always been impressed. Keep up the good work!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock