Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: senior gal7
from Brighton, Michigan
Verified Purchase:Yes
I've used the downloaded software for many years and I am very happy with it. Being able to work on my taxes at my own pace is really helpful for me.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tallahassee, FL
Verified Purchase:Yes
I have used the sofware for over 25 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Char5560
from Anne Arundel County, MD
Verified Purchase:Yes
It has been since the 80s that I took a tax class in college so my skills are rusty. I depend on the software to figure out how to properly enter my info. Some of the questions are beyond my understanding. I replaced my roof in 2024 and trying to understand what I could do was next to impossible. I think I did it correctly but I woukd think finding rhe right thing to do would be clearer.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jimleo
from Brooklyn NY
Verified Purchase:Yes
Federal software is very good and complete. The NY state software has multiple sections where you have to click whole form and manually complete the forms. No links to the NYS instructions.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TNRF
from Minnesota
Verified Purchase:Yes
Multi-decade user of Deluxe and multiple states. I have always been impressed. Keep up the good work!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rob1000
from Dublin, OH
Verified Purchase:Yes
It has worked well for me for the past 8 years and continues to do a great job.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: 56trck
from Wyoming
Verified Purchase:Yes
This tax program isn't as user friendly as it needs to be. If I hadn't used TurboTax in the past, I'm not sure I could have navigated it. For example, there's a glitch in the program once it determines you're over age 62. I kept getting an error message that was asking me to enter my social security income, even though I'm not receiving social security benefits yet. It was very difficult and frustrating to by-pass the issue.
Cons: Hard to prepare
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Joe314
from Dallas
Verified Purchase:Yes
Been using this for years so it's easy and quick for me. Never had any trouble, seems very stable and covers most common situations.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock