Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Cat1263
Verified Purchase:Yes
We did not use the software personally. The person who completed our tax forms did. We are very happy with how fast the tax forms were submitted and accepted. We received our refund quickly, too!
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChrisGuy
from Michigan
Verified Purchase:Yes
My free federal eFile did not work and I had to pay the cost.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mothergoose64
from Little Rock, Arkansas
Verified Purchase:Yes
This is my sixth year of using this software. I've had no problems with the program, so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plano, tx
Verified Purchase:Yes
This is the 5th or 6th year using this software.
Once you key in the information - it loads last years information into the next - well without the numbers.
This makes it easier to step through the process the next time.
The software will help you with missing information and hints to help.
Once you key in the information - it loads last years information into the next - well without the numbers.
This makes it easier to step through the process the next time.
The software will help you with missing information and hints to help.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
This seems to do okay for federal taxes but is wholly inadequate for state taxes. At a minimum it should allow you to easily compare different methods of filing state taxes. If you choose to file married on separate forms it should allow that and allow you to view and file both sets. If you have to file in two states it should facilitate that.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ric21
Verified Purchase:Yes
So easy to use. Imports a lot of information to save time and typing mistakes.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, comprehensive and consistent year after year whereas you are comfortable using it.
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Owen2
from West Bath Maine
Verified Purchase:Yes
Your software worked. It was however combersome I felt it was awkward and should have been simpler and quicker. It took me two hours.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock