Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,947 Reviews)
Rating breakdown 126,947 reviews
5 Stars
85,073
4 Stars
23,179
3 Stars
8,015
2 Stars
4,270
1 Star
6,410
85%of customers recommend this product.
(
39,653 out of
46,552)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Akron Ohio
Verified Purchase:Yes
I had a very simple return this year since I retired and had no schedule C. It was the easiest one I've ever done since before I had a mortgage in 1981 and was doing my tax return by hand. There's still some inadequate explanations but I got past them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BestTax25
from Midwest
Verified Purchase:Yes
Excellent. Great explanations and easy to follow program, Very easy toad last year in and move forward with the current year. Easy to update. Simply a great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: shortstop13
from Maryland
Verified Purchase:Yes
I have been using this application for years. Great features and very easy to use.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Makick
Verified Purchase:Yes
If you split a fund between 2 accounts, it leaves the 1040 refund field blank and triggers a verification process that delays my refund another 9 weeks (at least). I am very unhappy.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I buy it every year to do mine and some friends’ taxes. Serves my needs perfectly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Chamaco
Verified Purchase:Yes
I have purchased the H&R Block tax software every year for quite a few years. In the beginning i encountered some minor problems. Now I am very satisfied with the software. A specific is I receive a multitude of 1099Bs, a feature in the software is the ability to download tax information from some of my accounts. 1099Bs. With the software I downloads the tax information, and the information is automatically populated in the process, and prompt you to review. If I was to do that manually and depending on the amount it could take me hours or maybe days.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Bob abcde
from USA
Verified Purchase:Yes
Would like a little more control!
My return was rejected with no explanation why or where so that I can make corrections and didn't let me make changes when I tried.
My return was rejected with no explanation why or where so that I can make corrections and didn't let me make changes when I tried.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Allen261
from Kentucky
Verified Purchase:Yes
The program was easy to maneuver and file with IRS.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock