This IP PIN issue has to be fixed. For two years now I have not been able to eFile. The IRS gives you a 6 number code and HR Block only allows 5 numbers. Complete failure.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Blocks tax software for over a decade, probably closer to 15 years. It has been reliable, easy to use...though thorough, and has satisfied IRS e-filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I struggled with a return as I had a subtraction on Hawaii return and there was not an easy way to input a reason for exclusion. Abandoned it.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
I've been using this product for many years and I depend on it every year when I get my email to buy it ahead of time at a discount. Thank you h&r for being there for me every year to make my life easier.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.