Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,947 Reviews)
Rating breakdown 126,947 reviews
5 Stars
85,073
4 Stars
23,179
3 Stars
8,015
2 Stars
4,270
1 Star
6,410
85%of customers recommend this product.
(
39,653 out of
46,552)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Steve E 65
from Southern Illinois
Verified Purchase:Yes
I switched to H&R Block a few years ago and very glad I did
Perfect, No but pretty close
Easy to use and accurate
Perfect, No but pretty close
Easy to use and accurate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
I have used H&R Block for many years. I am happy with the software for its user-friendly interface and its accuracy. I have never had any problems with e-filing my returns and have never received a letter of correction from the IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bluelightsmove
from Charlotte, NC
Verified Purchase:Yes
I've been using your tax software for over 20 years. It always gets the job done! Thanks!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Vic55
Verified Purchase:Yes
I was very disappointed when there wasn't anyone to help me when I encountered a problem..
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MadameH
from Los Angeles
Verified Purchase:Yes
Easy to use. Confusing items are explained pretty well. I only had to look up a few items. I file an itemized return. I’ve been using for a few years so I appreciate items that auto populate from previous year. A little expensive but cheaper than a tax preparer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RetiredCPAinPA
from Lancaster, PA
Verified Purchase:Yes
Have used this product for over 5 years, since switching from TurboTax. I am a retired CPA, and have never had a single problem with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: donotcontactme
from United States
Verified Purchase:Yes
Data security? Accurate calculation and accuracy assurance? Do you even know what those mean? Apparently not, from my experience.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
H&R Block failed me for the first time in a decade
on April 13, 2025
Posted by: Jim0999
Verified Purchase:Yes
The software crashed constantly while entering crypto sales. It was slowing down as I entered more than 500 transactions. No import option that Turbo Tax could handle. After submitting my return, the app was unable to print my return and the local copy corrupted so I cannot open it anymore. Now I have to re-do everything again to be ready for next year
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock