Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: bug2bug
from Washington state
Verified Purchase:Yes
Bug at the "Excess Accumulation Form 5329" section. I did not add funds to retirement plan. How can there be "Excess Accumulation".
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Love the ease and information that is supplied to make the process so simple
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
System "talks" user all the way to completion.
on April 13, 2025
Posted by: tc74
Verified Purchase:Yes
I have been using HR Block for at least 10 years and found that this has always been a successful tool to complete my taxes each year. Amazingly, the software seems to know when I making a potential mistake, and directs me to correct my issues.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Purpose
from Las Vegas NV
Verified Purchase:Yes
Still had problem with Deluxe software. Your TI people did resolve it. Two years in a row. Not sure what the problem is. Never had a problem before.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: MYTEMOCT
from Oakdale, CT
Verified Purchase:Yes
I have used this software for many years and I will continue to use it. The software’s use is user friendly.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Marge1
Verified Purchase:Yes
I've been using this tax program for over 25 years. I was disappointed to find that I did not receive a discountthis year. What happened? Otherwise the program was as I expected. Thanks
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Long Time User 80
from TX
Verified Purchase:Yes
There are still bugs in the software and the layout could use a major makeover. I have learned to work around the quirks and limitations of the software. The NIckname is just another example of clunky software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I've been buying H&R Block Tax software for better than a decade now. I am very pleased with the software. It is robust, applies the tax laws well and very user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock