Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Fine for basic filing. Not good for special cases
on April 13, 2025
Posted by: RayLomas
from Illinois
Verified Purchase:Yes
The basics are covered well but corner situations are not handled well. I have passive foreign income and had to do my own research to enter the values in the correct forms. This has happened in the past with other cases for me too.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from florida
Verified Purchase:Yes
I have been using this software for over 20 years. It has save me many hours of useless worry. Helpful hints and observations make this a extremely useful software.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dvdrh
from Providence
Verified Purchase:Yes
Did not seem handle Totalization Agreements eliminating dual coverage for self-employment
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Standard H&R Block Software
on April 13, 2025
Posted by: Lee Sully II
from Tucson, AZ
I keep asking... why on Arizona State return is Form 352 missing? I can NEVER file my State return because I have to go edit Form 301, then go to AzDOR and download Form 352, fill it out, and print out the whole State and mail to Phoenix by USPS. I don't understand why it's soooooo hard to add Form 352 when it's almost exactly Form 322. This has been YEARS people!!! It's used by many Arizonans because of the donation to the Qualifying Foster Care Charatable Organizations in the state. PLEASE FIX THIS!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island
Verified Purchase:Yes
I’ve used HR Block softy successfully for over 10 tears
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John7936
Verified Purchase:Yes
Great tax software. Have used it for years with no issues.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
It never accepts my return. I always have to mail
on April 13, 2025
Posted by: Steve5677333HL
from TX
Even though the Feds sent me a pin. It is 6 numbers and they only have room to insert 5 numbers. So every year I have to mail return since it doesn't get accepted. What a pain that it won't let me e-file. This happens every year. I like everything else like importing my investments from my brokers and easy to use. I just wish it would let me e-file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: randy mcg
from Penn, pa
Verified Purchase:Yes
This product is incomplete it will not do local taxes and additionally for some reason some errors cannot be cleared and I don't even know how these errors were caused but I was unable to clear those errors I mean the thing is thinking that enter unreported tips could not clear it also it would not let me clear an issue with not having any insurance
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock