Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: AASchneids
from Avon Lake, OH
Verified Purchase:Yes
great ease and use of product, but why charge when there are so many free tax software sites out there? you should be free for particular classes, like veterans and seniors. and state should be free because states are free filing from their direct sites!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit Michigan
Verified Purchase:Yes
The Federal tax program needs improvement on Schedule A Itemized Deductions for medical expenses. Break into more detail following publication 502. The Michigan State program is confusing on the Subtractions from Income for retirement income for people born before 1950.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: JFS1
from Colorado
Verified Purchase:Yes
Bought this last year ahead of tax season. Handles most items well but struggles with some K-1 forms. I enter the information on the form and the program won't accept it. Just doesn't like "0" for an entry even through it is on the K-1 and some codes that are clearly on the K-1 are flagged as invalid. Also section 897 dividends and section 897 capitol gains failed to import from a Merrill Lynch statement. Had to manually enter from the hard copy statement. .
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Long Time Use42
from Maine
Verified Purchase:Yes
The only issue I ever have is with RMDs. I'm not 73 so that doesn't apply (yet). I do have a non-spousal inherited IRA that I moved to my own IRA as allowed. Due to ages, I do not have to deplete the IRA within 10 years. However, for taxes, it gives me indigestion every year for basis and RMD. Maybe someday the IRS (or H&R Block) will come up with a way to make this easier.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H & R Block software to complete my taxes for several years. In general, it has been very easy to use.
Pros: Easy to prepare
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Matt765
from Florida
Verified Purchase:Yes
Product doesn’t upgrade correctly, requires reinstall every time a new update is released by the IRS.
HRBlock part of lobbying consortium preventing simple, free, tax prep.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AL
Verified Purchase:Yes
Working with HR Block software is so much easier than trying to decipher the IRS often confusing language and forms Have relied on it for a number of years to make doing our taxes less of a hassle.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JerBIG
Verified Purchase:Yes
The way some questions are worded can lead to confusion.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock