I have used HR Block tax software for many years. However in the past couple years I have struggled with the its ease of use. Mostly with logging in and getting updates. I switched from a LenovoThinkpad to Apple Mac 2 years ago and have heard HRBlock not as compatible with Apple. This year was worse than last
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I feel confident doing my own taxes with H&R Block Tax Software. Easy to use and very affordable. I like that it checks for accuracy to verify I did not miss anything
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to use. Makes doing taxes a breeze and much less expensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The software is not very intuitive. There should be a PHONE NUMBER prominently displayed for users who need assistance navigating the platform or have routine questions.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Used the software to calculate taxes, and it appears to have done a resonable job, It was accepted by the IRS, but that is not the final IRS review, just the start. See how it goes over the next year or two. Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!