Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,380 Reviews)
Rating breakdown 130,380 reviews
5 Stars
86,914
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,658 out of
48,888)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Minnesota Gopher
from Rochester, MN
Verified Purchase:Yes
I have used your product for many years. It's been so long that I have no idea how many years I have used it. I have never had a problem with the IRS when using this software. Occasionally, I don't understand what the program is asking me but if you stop and carefully read the material and the help available you can find the answer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: NICE2004
from Utah
Verified Purchase:Yes
It is a valuable service and I was given a sense of ease, thankful and impressed
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Errors in Saving the Returns in the PDF Format
on April 12, 2025
Posted by: OldHugh
from California, USA
Verified Purchase:Yes
I've been using this software for more than 10 years. The installation and filing are very straight-forward, except this year (2025). Only the top left corner of the PDF copies of the returns is saved.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed46
from Rockwall, TX
Verified Purchase:Yes
I’ve been an H&R Block software user for 5 years, converting from Intuit’s Turbo Tax because HRB is a better value.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dubesrus
from Texas and Michigan
Verified Purchase:Yes
I would like a version to use on a Chromebook. My Windows machine e is older and these taxes are the only thing I use it for.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob27doesntexist
Verified Purchase:Yes
My biggest problem with the software is that it charged me TWICE to file my state tax. I had to pay for the state filing before any returns were filed. My initial federal return was rejected because two digits in an ID were reversed.I was instructed identify and correct the error, and then to refile. But in order to refile, it made me pay the filing fee for the state a 2nd time. Pretty cheap trick.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alameda, CA
Verified Purchase:Yes
Not as good as previous years. The 1040ES vouchers wouldn't print and there were other deficiencies in the estimation of next year's taxes. The IT workers need to do a better job of checking their work.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Alisue52
Verified Purchase:Yes
This is the 7th year I've bought this software. Really easy and all my questions were answered.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock