This year's version was a bit of a disappointment. First, the price keeps going up. Almost didn't buy it. Then there were some quirks in the software. Although I could download some forms with Fidelity, the data did not seem to transfer to the worksheet. At the error review, the transferred data was on the 1040 but there were 14 "missing" data points that the program indicated were left blank.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
certain sections of delluxe seem more confusing thannthe 2023 version especially the secition on ira and reporting rmd. no good explanation to contributions after end of 2924 year.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
It is so helpful with the details that are easy to miss. Very easy to follow.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
I bought this because my TurboTax software didn't work for me this year due to forms issue. H&R block software still had the same forms issue, but I was able to do a workaround and e-file using h&R block.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This is my tax software for the last multiple years, 10 or so. Always easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
It is a good product ... unless you have a problem
on April 12, 2025
Posted by: Bob721
Verified Purchase:Yes
It is a good product ... unless you encounter a problem. The support is mediocre at best, so you are on your own.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have always liked using Your program to do my Taxes! Keep up the good work!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!