Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
5
Great except if not paying property tax
on April 12, 2025
Posted by: Navy69
from FL
I always by as soon as it comes out in December and have since about 2005. it has helped me for many times like in 2012 when renting parents home while in nursing home and then selling with five siblings getting a share. It is really good when social security is added to total taxes and figuring amount to pay, it does all the figuring. my wife and I together only have one income but Social Security is adds itself and two more incomes making for a tax to pay vs with just the one we would get over $1.5K back but always have to pay +/- $500 and taxed at the 85% level. Things are so complicated even with a very, very simple return. With E-File at the end with all the security functions built in, it is safer than doing on your self.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jb127
Verified Purchase:Yes
Unlike years ago, this time when I had to add K-1 info to my State return, I was not told that I needed to file by paper. My taxes were fairly complex this year, and HRB handled it all.
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: mrrith
from Ithaca, NY
Verified Purchase:Yes
after last year with the app failing to function properly, I took advantage of the discount, bought early, and filed early. This year, things worked pretty well.
The app does not have the look and feel of a Mac app written from scratch - it has the look and feel of a port from the Windows version
The app does not have the look and feel of a Mac app written from scratch - it has the look and feel of a port from the Windows version
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: N9599R
Verified Purchase:Yes
Good product but it would not load last years info so I had to load all our personal data again. Should not have to do that. Also I did not get notification from Block when my return had been accepted by the IRS, prior years I did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gannon n jdijdnxncn did
from Boston, MA
Verified Purchase:Yes
Simple series of questions with explanations that makes doing your own taxes easy. No complaints.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I’m on my 3rd year of using the Desktop software. I have only one complaint. I’m a senior citizen, and I have difficult with the small type font, and can’t find any convenient way to change it. Almost all other apps I am able to increase the font size.
In all other respects the software is excellent
In all other respects the software is excellent
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: NA dummy
from Ahy
Verified Purchase:Yes
The software is garbage not worth the time and money, they take people's money.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim 3000
from Ohio
Verified Purchase:Yes
Works well. I appreciate the ability to download my broker’s tax form, but the download must be reviewed because some lines don’t seem to download in their entirety, and some items not at all. I very much like the review at the end.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock