Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Tomr27
from Dayton, Ohio
Verified Purchase:Yes
I think I first used H & R Block software fifteen years ago. It has worked fine for us every year since.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
H&R Block Tax Software - Reliable but Basic State
on April 12, 2025
Posted by: Anonymous
from CT
Verified Purchase:Yes
H&R Block software…the only tax software I ever used. Very reliable. That said, I find the State software to be lacking. While I use the tax software to calculate my CT State Return, I manually enter it online. The printed H&R Block State Return does NOT translate very well to online entry. It’s very poor and requires significant extra effort.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: floydou
from Kentucky
Verified Purchase:Yes
Purchased the digital download and was able to install and start using the program without any issues. Make sure you check for updates after the install. As in previous versions the program takes you step by step through completing your returns and even files them digitally, if you so desire. Printing and mailing them are also available. Walks you through saving your completed returns to have for reference.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Too expensive and to slow to make updates to known
on April 12, 2025
Posted by: mmm327
from Braselton, GA
Verified Purchase:Yes
Too slow to update issues with software. Even 4-5 weeks after my taxes have been filed the software is updating. It was the same last year. HRBlock needs to do better.
For the price next year I will probably go back to TurboTax after switching to HRB 5 years ago
For the price next year I will probably go back to TurboTax after switching to HRB 5 years ago
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ray and Teri
from Arkansas
Verified Purchase:Yes
We have been using the H&R Block tax preparation software for many years. It’s a high quality product backed by a company whose name is synonymous with tax preparation. Highly recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Been using HR Block tax software for many years with no problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: undecided also
from Washington state
Verified Purchase:Yes
Have used this for years, and each year it seems to be somewhat better, but sometimes less intuitive and helpful.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anthoni
from Tallahassee, FL
Verified Purchase:Yes
The product did an excellent job and did it very expeditiously.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock