Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
2
What happened to my state programs and it's not ju
on April 12, 2025
Posted by: r4rc472
from NJ
Why do my state programs disappear after a certain period of time and this is every year it doesn't seem fair. Sometimes you need to go back and print your records, but they disappear. I might use a different program next year. I can't have half of my taxes forms disappear and yes, I followed the the method of getting them back, but that doesn't work.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I gave it one star only because I couldn't give it zero.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software for years to prepare both my federal and state returns. The software is excellent. Although I have not used the main competitor for years, I switched to this software years ago and never looked back. It is convenient, intuitive and confidence-inspiring. Recommend 100%.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I like the convenience of the software. I do wish that upon entering information that access to previous tax filings will be automatically available and make importing information quick and easy.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!