Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Fm64
from Mt
Verified Purchase:Yes
Worked great for federal taxes. Not so well with state
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clunky234567
from TX
Verified Purchase:Yes
I've been using H&R Block software for a few years now and it's great- easy to use. The issue I have with it, is when trying to save it. The instructions have you go to the "print" button in order to save it, but after you go there, the instructions are how to print--not how to save. Also, there is no 'pop-up' asking WHERE I want to save it.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rausa
from Ohio
Verified Purchase:Yes
Have used hr block for years. Very satisfied with ease and completeness. Always have peace of mind after submitting.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I’m a long time user & find it makes tax time easier for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobbi_J
Verified Purchase:Yes
Two years in a row the software tripped me up in the final steps. This year, It wouldn’t let me efile my state return because of a form I didn’t even use. Huh? Last year, I couldn’t make a correction that impacted filing, and had to create a new return, renter the info to bypass the software glitch. And whenever I do have a tax question, every search result is provided by the competition, and not H&R. Definitely not going to be using H&R next year.
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Hue323
from West Point, Georgia
Verified Purchase:Yes
I found the system was very user friendly. The questions were appropriate to determine deductions and taxable income.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: 5 Nights at Freddys
Verified Purchase:Yes
Ive been using H&R Block for over 10 years and each year the software has never failed me. I like how easy it is to input your own information, import the previous years information and how clean the overall look is. My only gripe would be during some Data Verifications I've entered in a value and it will proceed to keep the Verification as if it's not ok.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona using AZ+e 2501
Verified Purchase:Yes
Again this year, H&R is woefully deficient in the amount of AZ forms it can handle online
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock