Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: DJT2024
from Charlotte, NC
Verified Purchase:Yes
Unable to purchase additional state versions. Credit cards filed to process in the app. I downloaded TurboTax and did our tax returns. Second year in a row HR has had software issues. I will no longer be using the software as it is too buggy.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I've been using H&R Block Deluxe Tax Software for many years. I find it easy to use, complete in it's setup, and I trust the outcome is accurate. My only desire is that the software cost was a bit less.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Taxpayerfemale
Verified Purchase:Yes
I've used this software for many years, and it's great, especially when doing my state taxes,which are terribly confusing when done on paper. Highly recommend!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: W395 Cleary
Verified Purchase:Yes
Impossible to file 2 state tax forms with E-file Required to print to many pages;
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OldCoach09
from Tampa, FL
Verified Purchase:Yes
Very simple to use. Explanations were clear and covered every question I had and even many I did not have. Great tax tool.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have been using H&R Block software for taxes for many years. I have several schedule C's, capital gains, estimated tax payments, and interest in addition to W-2 income, making my return a little complicated. The software guides me through the process. However, I wish there was more online Help on filling out individual fields. Often, a prompt is ambiguous, and I have to use Google to figure out what might be the best approach to answering a question. An example is filling out estimated taxes where the payment falls into the next or previous year. Also, whether a book royalty is better represented as part of a schedule C business or just as strictly royalty income. (They fall into different forms.)
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I purchased this so that I could automatically download my financial data. After working with the finacial company they said that HRBlock changed the format by removing important fields so the data wouldn't load and that they were confused as to why HRBlock would do this - even though the company is listed in the 'import' by HRBlock as one that works with HRBlock. Also, why did I have to re-input my data from my previous years tax form for which I used HRBlock?
I received no feedback from HRBlock as to why this is happening and no update.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Preparation of tax returns was smooth sailing.
on April 10, 2025
Posted by: Anonymous
from Williamstown WV
Verified Purchase:Yes
Comprehensive and easy to use. Directions were clear and concise. Downloading the program was easy as was navigating through both the federal and state tax returns. I have been using H&R Block tax programs on line since 2019 and I think I finished both returns in record time. E-filing was simple and efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock