Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: RakaposhiK2
from CA
Verified Purchase:Yes
Easy to use. No problems in downloading or getting the latest updates.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Palm Coast, Florida
Verified Purchase:Yes
I have been using for years and I like it. Had been using another product. Gave H& R Block a try one year and have used since.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dutch John, Utah
Verified Purchase:Yes
I can just follow the prompts and enter everything easily.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Confusing to use. Especially importing previous year, saving a copy, and printing.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, April 10, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hop2
Verified Purchase:Yes
Second time using your product. I love the way it copied the data of my last year's filing. Saved time plus increased accuracy. Great feature!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portola Valley, CA
Verified Purchase:Yes
I've been using H&R Block since it was called TaxCut. That has been at least for more than 20 years. It has always been complete, intuitive and served me well. Its suggestions and error finding are really helpful and avoid incorrect submissions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NYC, NY
Verified Purchase:Yes
I've been using this product for 10+ years. It does the job for me. There is only a couple of places in the program where some of the required inputs and verifications are a little oblique. In this time I've never had an issue.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, April 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: glennad
from prescott, az
Verified Purchase:Yes
I found it fairly easy, except the IRS rejected it twice because of an taxpayer ID pin issue. I eventually had to go to the IRS site and create electronic signatures, then use those. It was a pain. The 5 digit pin worked last year on Turbo Tax.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock