Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: pupx
Verified Purchase:Yes
Not difficult to use. Had some difficulty with skipping sections but this may be related to my computer. Also had mild difficulty getting program to load. It wanted to update but would freeze screen until I did a hard reboot.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Wonderful as always. Easy to install. Importing from pdf missed data that I had to manually fill but overall did save typing the numbers from the form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kevmont
from Northern California
Verified Purchase:Yes
I have been using HR Block software for many years and it has always been quick, easy and thorough!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WhyRequireANickname
Verified Purchase:Yes
Your Deluxe program was not able to handle my Schedule-K(s). I expected more from the Deluxe program.
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tekwrite
from TN
Verified Purchase:Yes
I have used HRBlock for years, ever since TurboTax got caught selling customer information. I DO wish the help was more in depth.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: glm34
from Illinois
Verified Purchase:Yes
Easy to use, and my return was accepted by the IRS very quickly
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Prof8522
Verified Purchase:Yes
Links directly to IRS resources, asks very good questions, seamless functionality. Page format is not always easy to read and requires scrolling. Does not explain many of its decisions/rulings on eligibility of deductions and credits. First time user and I may be back.
Response from HRBlockBy Eva, Social Media Team, April 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CRS7
from Houston, TX
Verified Purchase:Yes
Software works perfectly and I’ve been using it for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock