Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Southern ILLINOIS
Verified Purchase:Yes
Basically the H&R Block Deluxe 2024 Software accomplished my task. However there was some funky math discrepancies. In doing my daughters taxes the software had her W-2 tax withholding an amount that was non existent. In other words she had no tax withheld but the software showed tax withholding. I tried to correct it but it would not. I contacted chat support but it blew me off with no solution.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bad1111111
from New York
Verified Purchase:Yes
I spent hours trying to figure out why my solar system and heating system credits, which were in the federal we're not coming out in the NYS state. Went online and saw several discussions indicating that the h&r block program has had a problem since January and we're not correcting Expect I paid $600 to $700 extra. No using next year
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AllNickNamesAreUsed
from Free State of Florida
Verified Purchase:Yes
I have been using HRBlock software for years without any problems. This time I have many problems. I had to re-enter my W2 information 4 times, despite frequent saves. By the time I got to the end where it gets e-filed the W2 info was zero'ed out. After entering it a third time it looked correct, and my refund amount looked correct, so I submitted it. On receiving the acceptance email from the IRS it was obvious the W2 info had again been zero'ed out. So for the first time in my life, I had to figure out how to file an amended return, the 4th time I had to re-enter the info. I will be using paper next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: joe 67
from phila
Verified Purchase:Yes
the Printing is not good. you print too many pages with zero information on then. sometimes i want to print one page and it prints three.
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Matt17
from Fishers, IN
Verified Purchase:Yes
Have used this software for years and love it. Guides me thru well and pulls year to year info. It is great! Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leebert
from Wisconsin
Verified Purchase:Yes
I asked a question about a 1099 misc and the answer I got was “don’t know”.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Fed Tax Software
on April 10, 2025
Posted by: GuruOfNone
from Jacksonville, Fl
Completed federal tax forms in a couple of hours. Waited several weeks to file before paying my debt...
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hrblock2024_dallas
from dallas, tx
Verified Purchase:Yes
I bought the deluxe thinking I'd get a bigger refund then with basic. Found out since I live in TX I didn't really need it. Still glad I used it love how it finds the prior years on my PC and fills out 80% of my return for me.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock