Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Themy
from Magnolia, Nj 08049
Verified Purchase:Yes
I buy the software online every year. I love the thoroughness of the questions and the quality of the software. I use it to complete my taxes, my son's taxes, and my grandson's taxes. It is so easy to file electronically for both the federal and state. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Parma, Ohio
Verified Purchase:Yes
I initially started using Kiplinger Tax Cut then was migrated to HRBlock when they purchased it. I have been using this product for most of my adult life. This product is fantastic. I wouldn't consider using any other product. The previous years information carries over making completing our taxes extremely easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R for YEARS!! This year the package is simply Not working. I have not figured out what the issue is, but I will. I have requested the "IRS extension", so I can get it to work. I will be trying to get the software to accept my figures, which are very similar to last year. The software simply isn't responding......
Cons: Hard to prepare
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: DiluteTortie
Verified Purchase:Yes
The process is as painless as can be (considering I'm preparing a tax return).
Two complains:
- It suggested that I might not need to itemize medical; expanses. And while my medical expenses did not get me anything on my Federal return, they did get me money back on my state return. So y'all might teak the program to mention that.
- the planning (for next year) SUCKS: Using this years numbers it calculated my 2025 tax liability would be bout $2500. My this year's tax liability is over $13,000 THAT IS JUST WRONG
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: mr_user928
Verified Purchase:Yes
Fairly easy program to do normal taxes, especially if you can take the IRS standard deduction. What I don’t like if if the program finds errors or areas of concern, there is little help to rectify those issues.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
H & R Block is a great software. It is very thorough.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nuisance1
Verified Purchase:Yes
We've been using HRB for decades. Great job as usual.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
For me it worked fine in the previous 5 years.
However this year, when I tried to save it in PDF format - it wanted me to download and install PDF955 app, which failed. May be it is because of my new Surface Pro computer.
I attempted to do it several different ways, and ended up with corrupting my prepared return. Needed to redo it one more time. Still could not save it in PDF format.
VERY DISSAPOINTED
However this year, when I tried to save it in PDF format - it wanted me to download and install PDF955 app, which failed. May be it is because of my new Surface Pro computer.
I attempted to do it several different ways, and ended up with corrupting my prepared return. Needed to redo it one more time. Still could not save it in PDF format.
VERY DISSAPOINTED
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock