Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Just667
Verified Purchase:Yes
Easy to use and very pleased. Have used for years.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: TR57
Verified Purchase:Yes
Pretty straight forward. Just answer the questions but you still need to know a little about what you’re doing going in.
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Comprehensive and guides me through the interview.
on April 9, 2025
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Purchased downloadable Deluxe version which was fairly easy to use especially with being able to import most 1099s. Accuracy check and e-File are great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Great Federal Software, State - not so much
on April 9, 2025
Posted by: GayleMH
from Colorado
The Colorado state tax interview led me to believe that there was a credit for home solar installations. After wading through the documents that had to be sent along with the return (it could not be filed electronically), I realized that there is no credit.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Life Savers!
on April 9, 2025
Posted by: Pammie68
from Harlingen TX
Perfect every year! They make sure it’s ready before you submit!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MD101
Verified Purchase:Yes
I have used H&R software for years and it seems to be getting worse. I made a change from a business expense to a "other income" expense and it flagged it as a issue that I needed to fix before I could submit. It did not tell me why or give me much information at all. I was very disappointed, it took me a couple of hours to redo my forms before it got it right.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GMan58
from Nevada
Verified Purchase:Yes
H&R Tax software is great. Mostly easy to use the one suggestion I have is for it to allow you to import PDF's from your computer instead of manual entry or log into your account being the only input options for Dividends and interest etc.,
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Sam13Sam
Verified Purchase:Yes
Have used for many years and am generally happy. I would have thought that there would be prompts under dependents advising on the clip level for earned income maximum for claiming someone as a dependent. When you input capital gains and losses the screens don't line up after inputting. If you aren't aware of this, I would have to demonstrate what I mean by this but it's confusing. We entered or capital transactions several times to make sure we input correctly and tied out, but the screens did not match the transactions.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock