Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: bd48
Verified Purchase:Yes
Come on people. The print function for state taxes needs to be properly paginated.
For Kansas, I got 5 pages full with 5 more pages each with about 1/2-inch of text. I know you can shrink pages to paper size. For years this has been a continuing problem. Please fix this.
For Kansas, I got 5 pages full with 5 more pages each with about 1/2-inch of text. I know you can shrink pages to paper size. For years this has been a continuing problem. Please fix this.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
I have used H& R deluxe for several years and it is always reliable and easy to use. I would never try another product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from mn
Verified Purchase:Yes
It did what it what was advertised to do at a price I was willing to pay, thanks.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ny
Verified Purchase:Yes
I've been using this product for years ever since turbotax didn't allow it on multiple machines. My only complaint is you need to get ai involved in your help screen. I used grok to answer some questions after not getting the answer from the help screen. For normal tax filing, the product met my expectations.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Skoutsmom
from New Berlin, WI
Verified Purchase:Yes
Answers on specific issues can be very hard to find. Waiting for assistance is very time consuming. Overall, the software meets its intended purpose but could have better functionality. It's nice that it will import prior information
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I liked the fact I could down my broker information early, as compared to last year when the 2023 investment details were not available until the last couple of weeks before April 15.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LA
Verified Purchase:Yes
Steps you through the various forms. The process is explained well enough since taxpayers get used to going through the same routine each year. The only area that might need more hand holding and confirmation steps and checks is during the filing process when the taxpayer owes money, so as not to make the blunder of requesting to mail in taxes due and have the software flag to the IRS to request an ACH transfer, in parallel. That happened on a past Return when we had also sigificantly underwithheld, with a ACH transfer plus paper check representing significant funds that overdrew our checking account before I could shift funds over from savings.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JohnVA108
from VA
Verified Purchase:Yes
The software is always great, very helpful, but there are a few auto-fill issues. Some of the data from previous years I've used the product, or from elsewhere I've already filled in in the software transfers to the current/correct cells, but much of it doesn't and it's just a lot of extra typing. A small issue, but wonder why they've never fixed it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock