Have been using Block software for at least 15 years now. Never any problems. Have to dust off the same old MSoft laptop for the last six years to do taxes. Any chance of an app for a Chromebook in the future?
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've always done my own taxes. But I've grown so accustom to the deluxe software that I don't miss the old manual method. Importing the investment data saves the day.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I use this software every year. The only dislike is that it tries to upsell me in the software I already paid for. If I wanted something extra I would have bought that on the front end. I don't want ads in my paid content
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I had a lot of problems filing this year, as the final check did not reflect issues in filing returns where you needed to include details of apportioning a health care account under the ACA.
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.