Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Cilantro
from Southwest Florida
Verified Purchase:Yes
It tells me (most of the time) exactly where to place each piece of information.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Been using this for years, and have never had any issues. My taxes are fairly simple, and this makes it even easier for me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
This my 8th consecutive year using H&R Block tax software. Find it very easy to use, it’s intuitive, it’s thorough, it imports data from the previous years submission so much less retyping needed. It handles the state filing nicely for both income and property tax forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Annie 4972
from Washington state
Verified Purchase:Yes
I have used H&R Block software for over ten years. It’s intuitive and easy to use. Saves me a bundle doing my own taxes rather than getting them done professionally.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from wisconsin
Verified Purchase:Yes
After gathering all important papers, I loaded the program on a Windows 10 PC. It did not take a long time. The format is simple and easily followed. I purchased the Deluxe version with State. It down loaded data from Schwab easily. If you have a grasp for taxes, it is very easy to use, and I was done in one and a half hours.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Charged twice for state e-filing
on April 8, 2025
Posted by: Lucos
I have been charged twice for e-fling my state return
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Numbers nerd
Verified Purchase:Yes
A decent product but WAY too many offers to sell me unwanted services
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VT
Verified Purchase:Yes
The surprise 2.5% fee for pating taxes with a cc ruined the experience for me.
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
Hello, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear about your experience. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock