Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Printing
on April 7, 2025
Posted by: Normalou
from Irving TX
I am having a problem I cannot print my return. It has been accepted by the IRS but I need a printed copy for my recirds
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ducky McDuck
from Berkeley, CA
Verified Purchase:Yes
Mac version was very buggy. For weeks, updates would get stuck in an infinite loop and would not go through without hints from online searches. (Apparently, this bug has been around for years, shame!) Then, app wanted me to pay for the state return that was supposed to be included in the price. The wait for the phone support was quite lengthy, but fortunately the rep on the phone turned out to be very helpful and easily fixed my issue.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: dude1873
Verified Purchase:Yes
I've been using H&R Deluxe for many years after switching from TurboTax. Easy and quick (relatively) as well as accurate.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Patsy 04
from Mount Juliet, TN
Verified Purchase:Yes
I’ve used H&R Block software for several years and find it easy to use. I e-file, which is easy to file and helpful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jamesc359
from Idaho
Verified Purchase:Yes
The process was straight forward enough. Overall I thought it was well thought out and worked as expected. Unfortunately the interface is a little dated and certainly not on par with some of the competitors. The price for the program and filing my state was also crazy high when compared to other programs that offer identical results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tax software eval
Verified Purchase:Yes
Software is pretty good but does not let you enter US Treasury dividends in state tax form as a subtraction
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho, Post Falls
Verified Purchase:Yes
It always works fine. Been using it for over 15 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Sadcust
from Atlanta ga
Verified Purchase:Yes
After about 20 years of using and recommending your software, I will ever do so again. I have tried to call for software assistance, and just get non help programmed answers. Stay away from Block!,,
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock