The program was clear and convenient. It was a great help.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Years using the software, never disappointed
on April 7, 2025
Posted by: Sorry no names
from No Address
I had some issues downloading, but found out it was a computer problem. After adjusting the computer, the downloading of the Program was smooth easy. Never disappointed.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using this software for many years and have found it easy to use. However, this year I used it to efile my return. My understanding was that efiling was free. However that’s only true for the federal return. I had to pay a separate fee to efile m state return.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Have used software for several years. It is easy and walks you through each step so you can be assured you are capturing everything for a complete return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I will continue to use this product. I wish you would highlight the area's (i.e 1099-R, 1099-Int) that you have used to make it easy to find the data again. The 1099 forms especially are arraigned in some "strange" order. Please allow the background to be changed and not limited to white-Gray. How about dark, make it a selection for individuals. I use my nickname previous reviews in past years, now its telling me it is already in use. YES Its me again.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!