Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Always Works and is easy to work thru the menu.
on April 7, 2025
Posted by: 26218
from Venice Florida
Verified Purchase:Yes
I have used your programs for a number of years. Always happy
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: BHGUITAR
from Amityville, NY
Verified Purchase:Yes
Program works well but it helps to have a accounting background to understand the questions asked
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Again, worked as designed. Approx 15+ year user.
on April 7, 2025
Posted by: BERTYBOO
from Ohio
Verified Purchase:Yes
Worked fine, including with an IRA and an inherited IRA. I had to start over once as I must have wiped out the requested IRA information.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: DCFifield
from Clifton Park NY
Verified Purchase:Yes
I have used Block's software for at least 20 years. I prepared taxes for a national company for 27 years, this software is easier to use than theirs was.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dundumber
from Ohio
Verified Purchase:Yes
I had, for the first time, imported information from my financial advisor but it was not complete within the return being prepared. Also, the fee for e filing the state return is ridiculous and why I will be ending my use of your service.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St louis, MO
Verified Purchase:Yes
I find it easy to use. I have been using this for number of years and happy with it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Domyowntaxes01
from SC
Verified Purchase:Yes
I am disappointed that you no longer offer the option to deduct my SC gas tax from my state income taxes
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Davisville, WV
Verified Purchase:Yes
Bought again this year, still happy with the program.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock