Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I bought this program and used it. I have been buying since last fifteen years. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Features/ price met exception, did have to file ha
on April 7, 2025
Posted by: Tmurs
Verified Purchase:Yes
Features and solutions for the price I paid exceeded expectations. Easy of filing my return a positive. Support is available if needed.
For some reason this year my electronic extension did not work. Not sure why but filed a hard copy
For some reason this year my electronic extension did not work. Not sure why but filed a hard copy
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: FinancialFlunky
from SLC Ut
Verified Purchase:Yes
I had a rather complex tax situation this year. TaxCut allowed me to account for everything without needing to call in a tax professional. Hopefully everything will stand as accurate, even should an audit occur.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HRBlockupcharge
from IL
Verified Purchase:Yes
I am frustrated that I baught this then had to pay an additional amount for the one and only state filing I needed. If I needed more than one I could understand the additional charge but most people that use this software will file 1 state return and it should be included in the purchase cost. Bait and switch feeling for me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: NE User
from NE
Verified Purchase:Yes
I have used this product for several years. This year's version seemed to be a bit lacking in the helpfulness of the data entry screens and online help. (For example....entering a 1099-INT and the screen didn't have a field for entering the payer TIN/EIN value. This value is entered with almost every 1099 and/or W-2 so it seemed odd that this screen didn't have it. Searching the online help and an hour+ call into the customer help line did nothing to provide an answer.) Very disappointing.
Also, when submitting this survey, you have multiple fields marked as "optional"....yet to submit the survey it forces you to enter at least one...that means that they're not "optional" and is kind of indicative of the QA around your product.
Also, when submitting this survey, you have multiple fields marked as "optional"....yet to submit the survey it forces you to enter at least one...that means that they're not "optional" and is kind of indicative of the QA around your product.
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Henderson NV
Verified Purchase:Yes
I have been using this product for many years.. I find it easy to use, easy to file. Great to have experts available if needed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Escanaba, MI
Verified Purchase:Yes
Downloaded financial info without too much bother. Calculated taxes accurately by all appearances. Wanted to charge for e-filing State taxes...my main annoyance with the software. Second annoyance it frequent attempts to up-sale software.
Bottom line: did a good job on what I bought the software for, lost a point for trying to sell me more stuff.
Bottom line: did a good job on what I bought the software for, lost a point for trying to sell me more stuff.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern California
Verified Purchase:Yes
excellent tax software. I was able to complete my state and federal return in two hours. just one question, why a charge to file my state return electronically?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock