Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Bills choice
Verified Purchase:Yes
I would like to see the authorization code printed in several places after we inter it. So we have a visual record at our finger tips, so to speak.
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Old Man Too
from Fooridaaaa
Verified Purchase:Yes
Works as usual but this year it made mistakes. Could not file until I figured out how to fix it. Otherwise it did the job...
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Gruder
from NC
Verified Purchase:Yes
Far too many uncharges - states, e-filing. The cost of these charges has grown yearly, making other products more attractive.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, Tx
Verified Purchase:Yes
I've been using this program for 5 years. Easy input for all the tax forms and an easy input from my Quicken program. Theu the subscription service I get the program in November. I use the Quicken info to see if anything is strange. I then have time to adjust before the end of the year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wr8j
Verified Purchase:Yes
I've used the HR Block software for more than ten years. It does a good job of guiding me through the labyrinth of the tax code. This year, on e-filing, the return was rejected. It turns out I had entered some trial numbers into a form before getting the final results, then forgotten to change them. After the rejection the software guided me to the specific form with the error and made it easy to fix. Nicely done!
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Jim0222
from Florida
Verified Purchase:Yes
Easy to use. Only issue was the “efile” section with PIN numbers. Had to contact a local branch for help.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RosiePearl
from Cape Cod
Verified Purchase:Yes
I've been using H&RBlock since 2005. It made doing taxes so incredibly easy that I have continued each year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
wish there was a loyalty program for lower price
on April 7, 2025
Posted by: Cejay
from Ann Arbor MI
Verified Purchase:Yes
It was more expensive than I would have expected. I may be switching next year. I've been a customer for many years, how about a loyalty program?
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock