Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
The mechanics of the software are outstanding. Overall, the software could be improved by not charging THREE times for filling ONE return.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago Illinois
Verified Purchase:Yes
I have used the software for years and love the intuitive screen layouts and ease of navigating. I do taxes for 4 additional family members and do not like the add-on costs of the state software programs (2 additional states) and state e-filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Skeldan
Verified Purchase:Yes
I would like to see to be able to enter all our forms (1099s etc) before going through the Q&A.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Greensburg PA
Verified Purchase:Yes
Easy to install and use to do your taxes and submit
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PADoris
from Western PA
Verified Purchase:Yes
I am a long term H&R local office customer who tried the software this year for the first time to try doing my own taxes. I found most of the software straight forward and easy to use, but several sections did not include clear guidance on what to do. This slowed me down and took more time to e-file. I also didn’t appreciate having to pay for additional state software and state e-files when I had bought the Deluxe Federal & State software. I still saved mmoney but I’m not sure my filings are accurate. I am looking forward to truly free filing via the forthcoming IRS and state software online that can fully cover my future needs.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: VPDX
from Oregon
Verified Purchase:Yes
I have been using this software for my taxes for over 35 years and never had a problem.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software package (have used for years)
on April 7, 2025
Posted by: Anonymous
from Southern Tier NY
Verified Purchase:Yes
I have been using H&R Block tax software for years and will not change to another software package. Easy to use (good instructions, explanations, etc) and hard to make mistakes. I hate doing taxes and this software makes it tolerable. Would never do taxes without it. I know H&R Block knows what they are doing and keep it accurate and up to date and relatively easy to use. Would not trust others especially the software from the governments.!!!!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
bought it online the last 3 or 4 years, still some confusion over a couple things (escape me ATM) but overall it works as advertised...would like the state filing to be free instead of charging another 20 bucks, but I could suck it up and snail mail it if it really bothered me
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock