The program was fairly easy. However, I thought I would get one state return but ended up paying it.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
State of CO has software problems.
on April 7, 2025
Posted by: RGLRG
from Sacramento
I have satisfactorily used the software for many years with no problems. The 2024 CO State software has problems that need to be resolved.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
This was a lot easier than I thought it would be. I like how you can go back to review your work and double-check for errors at any point in the process as opposed to Turbo Tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have used H&R Block software for many years. This year, due to a ROTH IRA Conversion, I owed income on both the Federal and State returns. Just to make sure I hadn’t goofed up on the program inputs, I also paid a professional tax preparer to do my returns, first time ever for me. The paid preparer came up with the same amount owed on the federal return, but he said that I owed several hundred dollars less on my NC State return than your software. Upon looking at his calculations, I was able to determine that he had used my wife’s State Employee Retirement payments as an income adjustment on the NC State’s Schedule-S. From what I had learned from your tax software (and confirmed from other sources), my wife’s retirement payments could not be used as an income adjustment because she hadn’t been “vested” in her NC retirement plan for five years prior to 1989 (the “Bailey Act”). She only started working as an NC teacher in 1995. The paid tax preparer gave us back our tax papers and chose not to charge us for his work, rather than get a bad review from us. Next year I will just trust the H&R Block tax software!
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using your product for many years and it has been great.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Have been using this for at least 10 years. It is great!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Dear Laurie, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!