Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
2
Somewhat buggy software
on April 6, 2025
Posted by: Andybc39
from Colorado
1. When I tried to do my state return, my Colorado software was not on the list. I reinstalled the product (repair). I was then able to complete my Colorado return and Efile.
2. During my federal filing process I was told to check yes or no for virtual currency income. I was not allowed to do that. The no box was red, and clicking it had no effect. I had to go back in and delete an entry of unknown origin referring to virtual currency. I was then able to go back and check no.
The above nonsense cost me at least two hours on my simple retur.
2. During my federal filing process I was told to check yes or no for virtual currency income. I was not allowed to do that. The no box was red, and clicking it had no effect. I had to go back in and delete an entry of unknown origin referring to virtual currency. I was then able to go back and check no.
The above nonsense cost me at least two hours on my simple retur.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: CarolynM38
from Calcasieu Parish Louisiana
Verified Purchase:Yes
I have been using H&R Block software for years. It walks you through everything. I recommend!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Bertjk
Verified Purchase:Yes
Good intuitive tax software but did not import data from brokerage company.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Keizer, OR
Verified Purchase:Yes
We have used the H&R Block software for years. There have been 2 years in which we had issues with the software and I have attempted to get help by calling and by visiting an office. I neither year was I successful getting the help I needed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dcscott
from Phoenix, AZ
Verified Purchase:Yes
Excellent program! I switched from TurboTax to H&R Block because my "old" iMac OS is no longer compatible With TurboTax. I wish I had switched years ago. The H&R app is much easier to navigate, and is less expensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Manxtaxpreparer
from California
Verified Purchase:Yes
It was the least expensive for what I wanted. don't like the idea of having to pay for state return, its crazy.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waco, Texas
Verified Purchase:Yes
I have been using the H&R Block (i.e., TaxCut) software for 22 years. I am happy with the features and usually comfortable with the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Update bug
on April 6, 2025
Posted by: Scottao
from Plymouth, Mn
This software charged me three times to edit my state return because it would send it without updating. The problem was, it wouldn’t update. Each time it asked for my credit card. Finally updated after having to reboot my Mac. This update bug had been there for some years now. It needs to be fixed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock