Have been using this s/w for years. Is a little thin in terms of deductions and credits for foreign pension income taxed at source, both at US federal and especially state levels.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I used the Federal and Minnesota returns and had no issues. However when I did the property tax credit schedule (M1 PR), it did not pick up the untaxed portion of my Social Security payments, and therefore overstated my refund. Fortunately, I caught the error, recalculated by hand, and mailed a revised paper copy. This experience was not a deal breaker on future use of HRB software, but it did alarm me.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I was a satisfied user of TurboTax for 20 years until I received the 2024 version where the input screens for 1099s (interest/dividends, etc) were an absolute mess because they did not show everything in a simple spreadsheet type format as they had all previous years and would have been very time consuming to enter data.. So I tried this H&R software and found that it did the job well and with little hassle. I plan to use it for 2025 taxes and beyond.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I’ve been using H&R Block tax software for years and am generally quite pleased with it. The only downside I’ve found is that it doesn’t always give you sufficient information about what should be entered into some of the fields during the interview process. Sometimes I have to do a little research on my own to figure things out. Occasionally I may even have to do a little guesswork.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
harder this year
on April 4, 2025
Posted by: m from okla
from okla
i had more issues this year with the okla state return
Cons: Time consuming
Value
2
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought and downloaded a few weeks ago; went very smoothly. Uploaded last year's data and completed this year without any issues. Completed state as well and e-filed both together. Worked very well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have utilized HRBs tax software for going on 15+ years now. I have always found it to be accurate, easy to navigate and reliable. On few occasions when I was stumped with an issue, the software helped me work it out. No reason to look for a replacement.
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!