Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I started buying this program when Turbotax wouldn't run on my ancient operating system. I find it fairly easy to use. I will have to hit the "save" button periodically, because some of my entries will occasionally disappear.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ny
Verified Purchase:Yes
I am satisfied, but at the end making me search for some missing data needs to be improved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Knoxville, TN
Verified Purchase:Yes
I've been using H&R Block tax software for several years and find it easy to use. I particularly like the feature that allows data import from a number of institutions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cap12
Verified Purchase:Yes
Easy to use. Object to extra charge to file state electronically.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GAL User
from Raleigh, NC
Verified Purchase:Yes
I've used the product for a number of years.
Product needs two items. 1st, an RMD calculator to help figure out some questions asked.
2ndly, a planning tool for coming up with the numbers for 1040-es contributions in the coming year.
These may be in the software, but I haven't found them yet
Product needs two items. 1st, an RMD calculator to help figure out some questions asked.
2ndly, a planning tool for coming up with the numbers for 1040-es contributions in the coming year.
These may be in the software, but I haven't found them yet
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
Been doing taxes with this software for a few years now. I was going to switch this year, but ended up going with them again when I got a good deal to purchase it. I'm glad I did because it was mostly easier than last year. Now they just need to get Homestead Exemption in the programming so the software doesn't keep telling me I have a problem because I don't pay property tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: soxincicero
from 13039
Verified Purchase:Yes
Have used H&R Block software for years and was pleased with it's ease of use. In the past when I had a question, it was answered quickly and easily. This past month when I ran into a question on what to check on a certain form, I called the Help line and was asked if I had purchased the Pro version. When I told them no, they gave me the IRS help number.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frankfort Bob
from Illinois
Verified Purchase:Yes
Better than Turbo Tax, but needs to have the option of a CD rather than only a download.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock