Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(113,949 Reviews)
Open Ratings Snapshot
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product. 
(
31,550 out of 37,548
)
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Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Very easy to use. Step by step!
on March 13, 2018
Posted by: Carlen
I've used Turbo Tax in the past; however, since money was tight this year, I decided to give H&R a try. I am very happy with my decision. It was easier to use and very user friendly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
took me forever to e-file the return.
on March 23, 2018
Posted by: jclaeys
this was mailed to me a month ago. It really saved me from going out to purchase
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Electronic Filing Bank Routing Problem; Medicare
on March 28, 2018
Posted by: boatnut
I had entered my bank routing and account numbers on Form 1040. When I went to E-File, the program asked for bank routing number on two screens. Five times I entered the correct number on both screens, using both the 10-key pad or top row numbers. Entries were all rejected as not comparable. The routing and account numbers were erased from the 1040. I gave up and requested a check. Wife and I are on Medicare and Medicare Advantage insurance plans. Each time I looked up source of "Medicare Part B" entry, I was taken to "Self Employed Insurance." Surely, with 40 million people on Medicare there is a place to enter that info.
Pros: Easy to install, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Language Too Technical
on April 11, 2018
Posted by: Average Tax Payer
As I was doing my taxes with this software I had an uneasy feeling about whether or not I was making the right decisions, overlooking things that could possibly have reduced my payment or increase my refund. This was due mainly because the language of the explanations seemed to be straight out of the IRS or State codes or definitions, in other words, in language that was for tax professionals and not the average tax payer who wants to do his own taxes to save some money.
Pros: Easy to install, Easy to import, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
BEST EVER!
on April 15, 2018
Posted by: Ellis Family
I am a repeat customer and wouldn't use another product!
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall great product
on April 16, 2018
Posted by: Starmapper
It has a few minor bugs, and there are definite areas for improvement in the user interface, but overall it's a great program. I switched from a competitor about 5 years ago and haven't looked back. As a bonus, it's much cheaper.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good for basic tax return
on April 30, 2018
Posted by: simpletaxgal
Verified Purchase:Yes
The software is effective for a basic tax return. When I tried to do more complex things, such as looking at information on individual forms, the program quit spontaneously a few times. I use a Mac (High Sierra). In the end, however, I was able to complete my tax rerturn and e-file successfully.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Amended Return
on May 8, 2018
Posted by: Hossy
I had to file an amended return as I received a Sched K-1 after I filed my taxes. Your instructions for filing an amended return are terrible. It was not easy to navigate but I finally got it done. Then to my surprise it doesn't print a 1040X; it reprints a 1040 with all the attachments, most of which don't need to accompany an amended return. So I redid it 2 more times. Each time at the end it says let's print your 1040X but it doesn't print a 1040X. Please simplify instructions for an amended return and print a 1040X with only the forms that change and need to accompany the return. Your amended return program is awful
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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