I like the software, but you charge to much for State and State e-flies. I live on a border State and file State taxes x 2 a year which is quite costly. The cost and file tend to be more then the refund.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Software was ok, did not like that I only got 2 federal electronic filings . Third one said that all free ones were used. Supposed to be 5 federal filings included
Value
4
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software works fine, however since I submit state income tax to two states, it would be nice if HRBlock offered a 2 state option at a reasonable rate
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The Federal tax software is really good, if not excellent. I had some trouble with one of the state programs, but it was my first experience with that particular state. I'm very happy with the Federal software which I've used for many years.
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.